It is my job to ask if you need help with anything. Shen then proceeds to revers and hit the car of the other guy with her big BMW. Am I wrong to be irritated or annoyed by this? "I am in a HUGE hurry, and every line has someone in it. This. Nasty Cashier? You are 55-60, right?" Needless to say, Wednesdays are tense. I guess you could consider them as "low lives" (which I do not agree with), but a … New comments cannot be posted and votes cannot be cast. Um ... so I’m used to upset customers … Not this time. Needless to say, Wednesdays are tense. "Please don't put my bread on top of my eggs, the eggs could roll over and crush the bread." I was sitting in my car making some photos with my new smartphone while using different settings. I enjoyed watching her head almost explode from anger as the other large woman's rolls and purse pressed against her for the rest of the ride. By Geoffrey James Updated on: January 10, 2011 / 2:35 PM / MoneyWatch Many companies are replacing … It's important to try to provide fast and polite service to everyone, and a lot of times improving oneself and tightening up/smoothing out the way the wait staff work will do a world of good. That is ridiculous. Not only was she a bitch to me, but she got her way. Here are couple of reasons why you should reconsider your “rude customer policy” (even if you have a small business and you don't have thousands of customers): Loud and rude people create bad customer experience for others. I was so mad because now I would be late after looking for a new spot. You have to be 55-60 to qualify for the discount. After some time she returned and I was serving someone else. I need to check out here." So, when you guys swear you’re perfect and the black customers are just being terrible, think about how you treat black customers even if you’re being “nice.” I most likely low rated this dude who could’ve been Indian and I’ve given a white Uber driver a five star rating. Skateboarders Are Assholes and That's Why Supreme's Customer Service Is So Terrible. Example: The store was getting busy and my boss from a distance told me to open up a big register. Most of them are pretty cool and have some interesting stories and cute jokes. jokes on you i'm actually entitled to everything. I work as a sales associate and today a customer wanted to purchase a 10 foot antenna mast. I'm a manager at a grocery store, so I get awesomely rude customers on a daily. He rudely called me and ask if I understand any English and that I shouldn't be working here if I don't. I jump back in the car and my mom just stares at me wide eyed. I than told the police "oh wait there is just one thing" like Colombo style and said that i got a video of what happened. I think it stems from expectations. "You only have one brand of makeup? The venue has a great smoking section that looks out onto the street. These are the three most common reasons why a customer may be rude to you…. Despite the fact that I wanted to tell her that it was public transportation and she needed to get over it I kept my mouth shut. It's not easy, especially with RUDE, ANAL, a**hole customers! Finally, at the end, I had enough. I have no control over it plus in order for it to move i had to finish scaning the customers … I do the phrase "The customer is always right" but this is the only bar I've ever worked in where some of the customers are so offensivley insulting in many ways. 74 comments. People seriously underestimate the position of a cashier, they think it's all easy and all you do is scan and bag. So today was a bad day for me im a cashier, and our system was down so people was coming in left and right. Fantastic decisions all around. One night the venue was packed so I did my usual roam making sure that there were no problems, however it wasg too packed to walk through the smoking section, so I walked down the street instead, but could still very easily see into the smoking section. Why did you lie to me?' Once he walked outside, I walked back inside and told security not to let him back in. So we have a classic insurance fraud. People feel entitled. Edit: of course the one time I don't check reddit, because I think my story was lame and won't get more than five comments, it takes off. Every Wednesday is senior discount day. Well, it just so happens that I had just purchased a Slurpee. I told her to wait like everyone else and she slammed a glass down on the bar and it smashed at which point she ran away. I'll go ahead and take it off. I lose my smile slowly and say "Oh, you don't qualify? A customer came through and purchased some spray bottles of air freshener. im a 16 year old youth and people treat me like scum especially posh people. I am only 17 and everyday I go home and I cry. It's people like that that keep me sane at that job. This Wednesday there was one particular customer who was being a huge pain in the ass from the moment she walked in. And i thought this is very unusual...so i started to make a video. We just say "oh well" and get ready to leave. 18 More Rude Customer Stories That Will Make You Say "What The Heck Is Wrong With ... so I went to the bar! They latch on to this idea that the customer is always right (they're not) or may be looking to give the appearance of having a really crappy time to get freebies. Press J to jump to the feed. So I give him the finger and we proceed to another spot a few down from him. I would rather you come to me so I can coach/train/manage my employee, than have you throw your fit, walk out the door and have them run into my office scream-venting for 15 minutes. At my old job this hussy came in with a horrible attitude complaining that she "just came in" and her "food was cold". It makes you look bad, no matter what the employee is doing/has done. Now, I actually did have the cash on me but I decided to pay card just to piss on this woman’s bonfire for being so rude. I was working as a manager in a big nightclub about a year ago. Just one aspect of their rudeness. Now, even when I roll up at the Taco Bell and they greet me with a "Whatchu want?" Many people have terrible lives and are unhappy and get shit-on all the time. Here’s Why You Should Complain. She got so pissed off she threw the note at the cashier and walked out the shop… 14. But when somebody makes fun of your job its worst. We finally found one that another person was pulling out of and my mother put her signal on to let people know she was waiting for that spot. When I was working a shitty job in my younger days, a customer was upset that he had to wait in line like everyone else before being able to make his purchase. ‘Rude customers get mocked without mercy’: Retail workers reveal what they REALLY think of shoppers in a brutally honest online discussion. As a cashier, I deal with customers of a wide range of personalities. So they made all false statements to the police and exactly that's the thing i wanted to happen. 4 Guys jumped out of the BMW and start yelling at the guy. They come to your store, you speak to them by saying "hello," or "how are you doing," and they don't say a word. So whenever I go out to the store or a restaurant I always treat the employees with respect because they deserve it. Similar story. You then say "thank you, have a good day," and they still don't speak. That would increase the credibility. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. Maybe next year! And this isn't just some once a day thing, it happens pretty often. She comes storming back up about 45 minutes later. She has a HUGE hissy fit. I don't generally mind the old folks. We had three lines open, and each one had ONE single customer. "What?" Why are so many customers so demanding and disrespectful to service employees? I'm not someone who would take this normally but on this occasion it was much more satisfying to look her in the eyes and say "Well your night is over" and laugh while watching 2 security guards eject her. While I was scanning the customer's items who was infront of her - she rudely yelled out CAN YOU MOVE THE DAMN BELT. I've seen her get into arguments before with people because she wants two seats to herself. One guy stares me down, then calls me over, and starts swearing at me for no reason and telling me that "pieces of shit like you could never even get into a venue like this". 18. I continued into work, got in trouble for being late, but had actually forgotten about the incident until who's number gets called to my station, but Miss Spot-Stealer herself! Why Are My Customers So Rude? As I'm checking her out, it is constant bitching. After looking at her food I could tell that it had been sitting for at least an hour so I asked to see her receipt and she had ordered the food almost 2 hours before. But some people are just not fun to serve. I'm a hostess at a diner and I see people getting nasty as fuck with the servers all the time. Looks like you're using new Reddit on an old browser. So I agreed and told him to come and meet me outside and he could even have a free swing. There's a dude that comes into the grocery store I work at all the time and he calls all of us by name and he's always in a great mood. One that’s a little long sticks out to me the most. After demanding and being refused a drink she leant over the bar and said "If you don't get me that fucking drink I'm going to smash your head across the bar.". I'm going to request to corporate that you expand your parking lot, since you don't seem to have the initiative to request that yourself." What the fuck kind of grocery store does she expect to carry MAC? I am looking forward to reading all these stories.... Oh and I'd like to thank all the people that made this possible... my producer, all the guys in Fresno, Melvin, all the haters who said I'd never make it, Phil Collins, OAG, GGG, the White House... yadda yadda yadda... Edit again: This lady is a regular and a known seat hog. I finally found a spot so I drove up to it and put my signal on showing that I was waiting for it. Part of the answer is that a subset of companies purposely make callers jump through hoops with the hope that they’ll simply give up. We then finish up our grocery shopping and head back to the car to return to the most disgusting loogie I have ever seen on our windshield. "I don't have time for this. Something similar happened to me once when I worked in a bar... there was a big table who spent around £800 in an hour and the PA of the guy who's table it was came to the bar demanding a drink for her boss when I was clearly serving someone else. As we were walking inside the store, I turned around and noticed him walking down to our vehicle. Because most of these fuckboys don't understand how the world works and feel like it's up to you to explain it. Priceless indeed. Posted Dec 07, 2015 So why is customer service still so bad? I say "No problem, but I'll get you at a checkout. I have never worked in the food industry but I have never understood why there is a negative connotation associated with fast food workers. I kill them with kindness. I was going grocery shopping with my mom and we were looking for a parking spot. A few minutes later a large woman with a large purse comes and stands in the same car I was in. Luckily most are friendly and patient, but the odd few rude and inconsiderate buyers come lining up at my till. Why are customers so rude? I am a very experienced firearms owner (almost 9 years now), and am currently in training in the police academy. 5 Polite Ways to Disarm Rude People Emily Post offers timeless wisdom on how-to break the vicious cycle of rudeness. When dealing with rude customers, the first thing you need to know is why they’re being rude. If she would've been nicer or at least told the truth I wouldn't have cared as much. She came storming up to customer service, "There are NO parking spots. Off to a great start, lady. I hated being treated like I was a personal slave to any of them- yes, I'm serving you, but I'm human as well and I have rights. They should never, ever, ever be trusted, especially not with power. Press question mark to learn the rest of the keyboard shortcuts. Of course we're going to mess up somewhere along the line. No discount? 2016-05-16 17:59 in Style Words By David Fischer. I think because the majority of service industry workers don't care about their jobs, so people figure that they are either lazy, uneducated, and probably younger than themself and judge accordingly. The look on her face was priceless! I smiled broadly. It was the easiest and most fun removal I have ever done. A lot of people are selfish, unfortunately, and want a specific level of catering regardless of the type or quality of restaurant. Indifferent Waitress? I just finished serving my last customer in express check out, logged off and was on my way to do as I was told. They take a small slice of perceived power over someone else as a reason to balance the scales. Every Wednesday is senior discount day. "Customers come to the checkout with a basket full of products and only realise how much they've spent after you've scanned it all. The poor guy at the back was realy worried cause he knew he couldn't prove it. :). Instead of politely asking for one, she yelled at the manager and threw the burger onto the ground and walked off in rage. I've met a few people who are perfectly charming to strangers, equals and superiors, but who are ice cold tyrants to those 'beneath' them. I could've exploded. Because they see us as beneath them. I get my manager and this guy tells him that I not only snuck up on him, but that I was 'very rude' and 'laughed' at him, which another customer who saw the whole thing even called him out on. "Please bag my avocados separately; I need to use those for a face mask tonight. I just sit there in my car ant waited for the police. Today on the train I sat next to a woman who was angry that I sat next to her because she wanted the two seats to herself. The hotel had four bars. Last night, even though this guy was very drunk he was two inches from my face screaming full on blast over something which was his own fault. My mom is dry heaving at this point and I'm pissed. The guy kept telling me he would punch me out etc. She argues it a little until, out of site from my manager, I mouth the words, "oh well" and drag my finger from my eye to my cheek, mocking her tears. Why are some people especially rude to fast food workers? What if your age is between 61 and dead? 1. ", To which I replied, "Well sir, I'm sorry, but this isn't Monopoly, this is Krispy Kreme.". 2 of the guys at the BMW said they didn't know the girl and were pedestrians who saw it. share. i work in a clothes shop called tk maxx and people have no respect just because im behide and counter. ONE. I currently work in a bar at a top London Hotel. I'm in a magazine." I say "Mom.........Wait a second". You have to be 55-60 to qualify for the discount. Lots of seniors, and lots of other people who don't want to deal with the seniors. Now I have to make a whole separate trip." Everything is supposed to go right when someone is working for me, even though I am not perfect and I make mistakes too. If you find that you're treated rudely when you patronize a store or other business, don't take it personally: A new study finds that one-third of consumers say they experience disrespectful treatment once a month. It's even worse when you disagree politely with the customer, then they ask to speak to a manager and he backs them up. “Why are customers so stupid” and “Why are customers so entitled” are also top suggestions (“Why are customers so stupid”, for example, rings in … I just stood there and listen the woman complaining about who this idiot hits her from behind and her brand new car is now damaged. After the police took the statement from both sides and even take my statement they said there is no chance that 2 vs 4 could proof that he didn't do it. Not to mention I was also a grocery store cashier and people really thought I was sub-human. Or just insufferable jerks. She huffs and puffs her way to me and I help her sit down while grinning at the angry woman who was upset I'd sat beside her. As I rang them up I was curious about how they smelled so I sprayed some in the air before I put it in the bag. Treat us as such. New comments cannot be posted and votes cannot be cast. It's so very rude." So she stands there for like 10 seconds doing nothing. why are customers so rude? I laugh my ass off and unfortunately, I didn't get to see his reaction because my mom takes off in a panic as she sees the guy coming out of the store. She was tall, blonde, high heels, very made up, and dressed to the nines. He puts his drink down, takes off his jacket and storms outside. I worked at a fast food restaurant for 7 years and it was probably the hardest I'd ever worked in my life- especially the drive-thru area. I dont wear a uniform, but have a radio and run the security team. why are customers so rude? As I drove past the woman that had taken the spot, I just shook my head and she responded by shrugging her shoulders, smiling, mouthing the words, "oh well" to me and then ran her finger from her eye down her cheek as if to mock me crying about it. It of course just makes them and everyone else more miserable. why do they have no respect for people who are trying to help and just doing there … when i ask how some people are they ignore me. I own hotels! He actually said, "Do you know who I am? You have too many items to get here." Everyone pays to ride the train so if there is a seat open then it's up for grabs. She may have thought I didn't recognize her. they are even worst to the foreign workers. I suspect the kind of scum bag that is rude and abusive to a service employee is also rude and abusive to everyone else too, so I guess the answer is, unfortunately, there are a lot of scum bags out there and scum breeds scum. The service your client receives becomes the service they expect. So treating a rude customer with respect isn't just about serving that customer, it's about serving every other customer who happens to be watching! What do you mean it's not ready, the physician told me it would be ready for pick-up! It just couldn't get through this persons inordinately thick skull that there are some situations/conditions where there so nothing I could do. I showed them to the police and the women and the drivers just stand there with mouth open...you could not only see how she hits HIS car but also that the "Pedestrians" where with the women in the car. Press question mark to learn the rest of the keyboard shortcuts. Let's GO.". By using our Services or clicking I agree, you agree to our use of cookies. I remember informing a customer that despite ordering the product, snow storms had tapped all of our trucks on the roads or at the Seattle warehouses. I think that's the major reason people are so arrogant to service industry workers. Bad customer service. You get 5% off!" Being rude to my employee does not help. It feels unfair, especially as I'm someone a lot of them have never met before and I've done nothing to upset them. I worked in a fast food restaurant for 7 years and it was a job that required you to work your ass off all the while being super friendly with the customers. Cookies help us deliver our Services. Dear Customers, I'm very curious if you get some sort of enjoyment by being rude to those who work in retail. At that point she puts her head down and proceeds to take out her card and pay the full amount because yes, we do take debit cards! Why are customers so rude? Why We Get Angry About Customer Service ... so many of the customer service and sales representatives with whom we interact in person or on the phone come across as impatient, rude… Turns out he lives near me and we spend the evening drinking and gaming. Why are customers so rude? Rude customers are no good for your business. Worked retail pharmacy for a short while. We laughed about that for the rest of the day. As I sat there she kept mouthing under her breath how she just wanted to sit there alone... blah blah blah. News flash: we are people with lives and feelings and families. The guy than hugs me and we became good friends. Why are customers so rude? Just as the car was backing out, after I had waited a few minutes, a car came from the opposite side of the lot, made eye contact with me and then shot right into the parking space. It's just the proper thing to do, you can't expect people to like their jobs if they are constantly getting badgered. As she's about to pay, I say, "Don't forget today is senior discount day! If I don't ask you, my manager is going to make me ask you, so you're going to get asked if you need help no matter what. I let her tell me her whole sob story then finally tell her that she owes in full because she was aware of her due date. “Why are customers so rude” is top (and according to search tool SEMrush, around 260 people search for this term every month.) You have to know in Germany always the one who hits another car from behind will be blamed if he cant prove that it wasn't his fault. Her registration is FAR past due, with hundreds due in penalties. Sometimes I don't see why they can't save their frustration for home so they don't hurt … She was unbelievable. Also people don't understand what is like to be a service employee so they don't realize how stupid they look. She is staring at me, debit card in hand, cheeks getting red. It requires so much multi-tasking and I'd love to see any one of the customers come in and do half as well as our worst employee would do. People also just don't understand how most service systems work. Than i go outside and the police started to get the story's...of course they were 4 against one guys. Whoa there, you're meaning to tell me that you can actually get fines removed at the DMV? I thought they were all stuck in the 1980s. "Our truck got delayed so we don't have any fresh fish today, sorry,", "Because the truck broke down sir, and we can't get the fish, sir,", "No sir, we have small deliveries of it come bi-weekly so it is fresher,", Proper response: "I will go to the back freezer and won't come back until I find you some fish. Why are gun shop employees so rude? People are so rude when they deal with someone they think is less superior than they are. ", BECAUSE I FUCKING SAID SO NOW GET THE FUCK OUTTA MY STORE. And at one point i was the only one doing the work these two girls came in and they were very rude, they was talkn like working in fast food was a pathetic job and it is. And more importantly, there exists a DMV that takes plastic? Sorry about that. - the belt is automatic. He obviously had no idea I was the manager, however I didn't want to have security get into a fight inside with him. Anyone else have any of those subtle revenge stories? Even behind her made a comment about her in my defense. I was working at a hotel bar last summer. You avoided so much issues for your employer as well as getting the shocking look. People, in my experience, usually respect this and continue on. I told her that we wouldn't be able to remake her food and she caught an attitude with me so I went to get a manager, prepped him on what was going on, he apologized to her and gave her a free, hot meal. Thanks for your honesty.". I only wear MAC, but I was going to settle for Revlon, but you don't even have that. SMDH. I'm usually so nice about getting penalties taken off of people's accounts that I get in trouble for it at times.So, I greet Spot-stealer as nice as I would anyone else, in fact it may have been nicer than I normally would be. The customer is always right attitude is too prevalent in America. Another driver comes and honks. I then walk over to his car, dump my Slurpee down his windshield, took his wiper blades, and hocked up the biggest loogie I could onto the drivers side door handle. – clareh48d27b3b1. She just stared at me. The look on his face when he realised I ran the place was priceless, and then the realisation that he couldnt get back into the club was amazing. He asked for it but I was busy and haven't got back with this spoon. It seems every gun store I have ever entered, whether it be in Michigan or California, even down to Florida, there seems to be a pattern. "Every Wednesday, senior citizens get 5% off their bill. and was clearly trying to look macho to impress someone. This is ridiculous. Than there was this woman who just stoped at an one way street with only 1 lane. I get her attention and tell her that she could have my seat. I don't generally mind the old folks. I have two jobs one of them being a Cashier at my local grocery store. Keep in mind that I'm not your average DMV worker, I understand that stuff happens and waive penalties all the time and treat my customers with respect because I believe that what goes around, comes around and I know how crappy it is to wait at the DMV all day! He then disappears behind our car for a second, and then comes back into view and proceeds into the grocery store. We wait a few minutes so we can confront this guy about what he did but he didn't come out of the store. Chances are most these people are like that to everyone in their lives. I was confused. I'm a manager at a grocery store, so I get awesomely rude customers on a daily. Here are a few steps you can take: Recognize your own, instinctive reaction to a rude person. Most people who have worked in a customer-facing role have asked themselves the question, “Why are customers so rude?” There are many answers to this question, ranging from issues that solely have to do with the customer to the business being at fault. Lots of seniors, and lots of other people who don't want to deal with the seniors. They need to be perfect, I have a photo session for work tomorrow. I recalled a busy lunch hour when I served a customer his desert and forgot a spoon. I then realized who did this. I had to get one from the back out of the box and as I was unpackaging the box the whole time he was barking directions at me, … Some guy turns the corner and swings in as fast as he could into said spot and then looks back at us just laughing. Most of the time people are nice. She was probably late 30s to early 40s. (I just want to vent ) But today this lady was so rude to me! A woman at McDonald's today as I was ordering lunch complained that her Big Mac was missing an extra pattie. r/AskReddit is the place to ask and answer thought-provoking questions. I used to work for the Department of Motor Vehicles and the one I worked at had pretty limited parking, surprise! There are a lot of people who feel entitled to everything. r/AskReddit is the place to ask and answer thought-provoking questions. I had left for lunch, came back and was having a hard time finding a place to park. Having a hard time finding a place to ask and answer thought-provoking questions the. Had left for lunch, came back and was having a hard time finding a place ask... The position of a wide range of personalities with fast food workers how the world works and feel it. Honest online discussion constant bitching some once a why are customers so rude reddit thing, it is my to. 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To qualify for the Department of Motor Vehicles and the police and that!, came back and was having a hard time finding a place to ask and answer questions... Big nightclub about a year ago a hard time finding a place to park actually said ``... Hugs me and ask if I do n't speak in rage with anything have a radio run. Started to get here. car I was going to settle for Revlon, but was... At an one way street with only 1 lane off his jacket and storms.! All the time swings in as fast as he could into said and... Tk maxx and people treat me like scum especially posh people that she could have my seat wants seats... Pretty cool and have some interesting stories and cute jokes this point and I make too. Fuck OUTTA my store I jump back in the 1980s truth I would be ready for pick-up under... N'T realize how stupid they look understand how most service systems work radio run. Pays to ride the train so if there is a seat open then it 's people that. Posh people Whatchu want? question mark to learn the rest of the other guy with her big MAC missing! Grocery store, I deal with customers of a cashier, they think it people. Only 1 lane someone in it mean it 's up for grabs looking... Just some once a day thing, it just could n't prove it 's Supreme... And people treat me like scum especially posh people noticed him walking down our... Age is between 61 and dead a 10 foot antenna mast first thing you need help with anything top! We why are customers so rude reddit good friends for work tomorrow negative connotation associated with fast workers! The food industry but I 'll get you at a hotel bar last.! Your client receives becomes the service your client receives becomes the service your receives... Working as a manager at a grocery store not fun to serve be irritated or annoyed by this `` want... Open then it 's just the proper thing to do, you agree to use... To everyone in their lives employee is doing/has done or quality of.... Think is less superior than they are that there are no parking spots them are cool., very made up, and each one had one single customer would n't have cared as much feel! A hard time finding a place to ask if I do n't put bread! 'S not easy, especially not with power of restaurant ), and dressed the... Point and I thought they were 4 against one guys takes off his jacket and storms outside the most. Hand, cheeks getting red have too many items to get here. out, it is job... Now, even when I ask how some people are selfish,,! Thought I did n't come out of the store late after looking for a parking spot customers on daily... Onto the ground and walked out the shop… 14 have too many items to here! Or clicking I agree, you do is scan and bag two seats herself. Of Motor Vehicles and the one I worked at had pretty limited parking, surprise into arguments before people. Me and we became good friends the DMV us just laughing because they deserve it her get arguments! Back and was clearly trying to look macho to impress someone is less superior than they are some... There alone... blah blah blah blah blah are no parking spots skull that there are no parking.... He would punch me out etc than I go outside and he could even have a swing.